General Terms and Conditions
As a member of the Swiss Mountain Guide Association, we work according to the General Terms and Conditions for Swiss Mountain Guides (AGB) that are adopted by guest and mountain guide as an integral part of the contract. The General Terms and Conditions can be downloaded via the link below or will be sent to the guest by the mountain guide upon request.
In the event of cancellation, Art. 12 GTC shall apply, in particular Art. 12.3 GTC concerning the obligation to pay the cancellation costs in the event of cancellation by the guest:
60 - 31 days before the tour start: 25% of the fees
30 - 11 days before the tour start: 50% of the fees
10 - 0 days before the tour start: 100% of fees
The mountain guides have professional liability insurance according to AVB Art. 5.1.
The guest must have health/accident insurance, cancellation insurance is recommended.
A mountain guide cannot guarantee absolute safety from the objective dangers in the mountains. Guests accept the natural residual risk of mountaineering, which remains despite careful and prudent guidance. Guests must follow the instructions of the mountain guide within the scope of their own responsibility for the safest possible execution of the tour and inform him in good time of any concerns as well as physical and/or psychological problems.